Privacy Policy
Protecting your personal data
Last updated: March 2026
1. Data Controller
The data controller is SWIFTTRANS LLP (BIN: 211140008311), Almaty, 42/6 Timiryazev St., Office 4, email: info@swifttrans.kz. We are responsible for processing your personal data in accordance with the laws of the Republic of Kazakhstan.
2. What Data We Collect
We collect the following data: name, email address, phone number, cargo information (route, weight, type), website usage data (via cookies and analytics). Data is collected when you fill out forms on our website or automatically when you visit.
3. How We Use Your Data
Your data is processed for the following purposes: processing freight requests, contacting you regarding our services, improving our service quality and website performance, website analytics (Google Analytics), fulfilling legal obligations.
4. Cookies
Our website uses cookies. Essential cookies ensure the website functions properly and cannot be disabled. Analytics cookies (Google Analytics) help us understand how visitors use our website. Analytics cookies are only set with your consent. You can change your preferences at any time.
5. Third-Party Data Sharing
We may share data with the following recipients: Google LLC (analytics, with your consent), Trello/Atlassian (request management), email service providers. Google and Trello/Atlassian servers are located in the USA. Cross-border transfer of personal data is carried out on the basis of your consent in accordance with Article 16 of the Law of the Republic of Kazakhstan «On Personal Data and Their Protection». We do not sell your personal data to third parties.
6. Data Retention
Personal data is stored for the period necessary to achieve the processing purposes, but no longer than 3 years from the last interaction. After this period, data is deleted or anonymized.
7. Your Rights
You have the right to: request access to your personal data, request correction of inaccurate data, request deletion of your data, withdraw consent to data processing, file a complaint with the supervisory authority. To exercise these rights, contact us at info@swifttrans.kz.